Privacy Policy and GDPR Compliance

We value privacy and are committed to protecting your personal data and your privacy.

The Tie Studio does NOT sell any of your data.

How is you personal data collected?

We use different methods to collect data from and about you including through:

Direct interactions:
You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email, face to face meetings, social media or at trade fairs.

This includes personal data you provide when you:

  • Sign up to our website
  • Make enquiries or request information be sent to you
  • Create an account on our website
  • Order our products or services.
  • Engage with us on social media
  • Enter a competition, promotion or survey
  • Contact customer services; or
  • Leave comments or reviews on our products or services.

Automated technologies or interactions:
As you interact with us, including our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We may also collect Tracking Data when you use our website, or when you click on one of our adverts (including those shown on third party websites).

How we use your personal data

- Where we need to perform the contract we are about to enter into or have entered into with you. For example, when you purchase our products, that is a contract.

- Where it is necessary for our legitimate interests (or those of a third party) and your fundamental interests / rights do not override those interests. Once again, for example carrying out fraud screening as part of check out process.

- Where we need to comply with legal or regulatory obligations such as keeping records for tax purposes.

We do not receive or store any data in respect of online payments, such transactions are handled by third party on-line payment processors such as PayPal and Barclaycard.

Where payment is made by phone using a credit card, the details are entered directly into a bank machine and never stored on paper after payment has been processed.

We may periodically send promotional emails about new products, special offers or other information which we think you may find of interest. using the email address you have provided. You may unsubscribe from these emails at any time by visiting our site OR emailing us directly.

By using this site or placing orders, you are deemed to agree to the above conditions and information in this statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure you are happy with any changes.